Frequently Asked Questions
What Healthy Checkup?
It is a service that offers you Self Health Care Online. Order a health check up and blood test from home or cell, without your doctor, with our low cost, pre-paid Self Health Care Online service. We provide Self Health Check Ups and blood tests that utilize a large, national network of laboratories, nationwide. Since the lab services are pre-paid, prices are significantly lower than the standard fees you would pay, if they were ordered by your medical provider or hospital.
Is this Self Health Care Online service legal?
Yes. Our self-health service online is no different than you seeking online health information for yourself. The difference is, that we summarize your health data, questions and concerns on a written Self Health Note that is personalized and given back to you. Our Self Health Check Up questionnaires will ask you the very same questions that your medical provider would ask, concerning whatever health problem you have. Ordering services and products over the internet is always a concern, but rest assured we have a safe and secure network, HIPPA protected health system, with hundreds of happy customers.
When will I get a response after submitting my Self-Health Check Up form?
Our dedicated customer service will provide you all of the information you need to check your own health online, and you should hear back from us by phone or email within 12-24 hours. If you don't, please call or email us right away. One of our customer service representatives will assist you with your order. If needed, call us at 1-877-How-R-YOU or dial 1-877-469-7968.
What if I forgot my Password?
You can click the LOST PASSWORD link in the login section. Click it, then enter your email address as you did in the email below. The system will send you a link by email to reset your password.
Is my online purchase protected?
Yes, your purchase on this site is protected by PayPal Purchase Protection, which is guaranteed against fraud. You can safely and securely make your online payments with most major Credit Cards or through your PayPal account. We are also covered under their PayPal Payment Protection program. See PayPal's Protection Program for more information. To be safe, we also have a third party payment service through Authorize.Net, who has the best reputation of credit card payment on the Internet. Order with confidence, there is NO fraud or risk on this web site. We have a reputation to uphold, as a leader in Self Health Care Online services.
What information do I need to provide?
The health data you provide is voluntary and you can give as little, or as much personal health information that you wish to provide. Of course, the more details you give will result in a more complete review on you Self Health Note. Besides your typical payment information, when ordering blood tests that require official identification, we will request that you provide us with your date of birth, address and phone number to make it possible for us to order your blood test and track your order. All of your health data and personal information is submitted within a secured website and patient portal. We will NOT sell or give away any of you information, and know that your account information and health data can be deleted by your written request, at any time. We are here to serve you confidentially, securely and safely.
Is SelfHealthCareOnline.com like "health insurance"?
No. SelfHealthCareOnline.com is not health insurance and does not provide health insurance. There are no monthly premiums, no applications, no underwriting, no waiting periods, no preexisting conditions, and no claims reports. It is a low cost, Pre-Paid Self Health Care Online service that is fee-for-service. If you are in need of a medical visit for a diagnosis, treatment or medication refill, we urge you to see a licensed medical provider.
What does self-health care online cost?
SelfHealthCareOnline.com prices simple, upfront, transparent and shows all fees before you make your purchase. Our Self Health Check Ups range from $9.99-$99.99. Our blood test pricing is also simple, only $35.00 for all of our blood tests. This makes it easy for you to decide on which blood test you need, because pricing is not a factor. Typically, our blood test prices are 75% lower than retail pricing, compared to any clinic, health group, or hospital charge. There are no hidden fees. We offer the lowest prices for self-health care on the Internet. 100% Money Back Guaranteed! Our service is elective, so if you do have health insurance, you will not be reimbursed for any costs.
How do I join?
There is no fee to join. Just sign up to open an account, select your Self-Health Care Online product and make your payment.
Can an organization, association, union, or large corporation group add SelfHealthCareOnline.com, as a benefit to their employee wellness program?
Yes. SelfHealthCareOnline.com makes it easy to provide Self Health Check Ups and blood tests from the comfort of their home or mobile device, as an added health value to your organization's benefits plan. Cost savings are substantially less than any other corporate wellness program, and it will build confidence in your employees to know that they can get their personal health questions answered and blood tests ordered from anywhere and anytime, with Self Health Care Online. In return, this can reduce employee sick leave requests, particularly during regular working hours. Through our superior preventative health service, Self Health Care Online can increase more health awareness and facilitate self-health care compliance, in order to help your employees stay healthy or detect an early onset of disease, in hope of treating it sooner than later, and avoid future health care costs to all.
Are there any waiting periods, pre-existing condition limits or other "insurance related" limits to this Program?
No, SelfHealthCareOnline.com is not health insurance and has no such limits. It is first come, first serve and we are available from anywhere and anytime, 24/7/365.
Are there any age limits or restrictions?
Self Health Check Ups are available for all men, women and children. However, blood tests are only available in the USA, and for customers that are 18 years and older. Senior citizens can use the convenience of our online service and benefits, as often as they wish, and receive lower prices than the usual and customary higher rates, when compared through their own fixed health insurance.
Why should I use Self Health Care Online?
With increasing health care costs, a growing older population and an increasing shortage of doctors, it will benefit you to check your health as much as possible, anywhere and anytime, with Self Health Care Online. Don’t allow the current failing healthcare system trap you and your health to limitations that will allow a preventable illness to sneak up on you. A serious medical condition such as cancer, diabetes, heart disease, diabetes can exist without noticeable symptoms. Early detection and disease prevention is your best defense. A simple blood test can indicate what is happening within your body to assist you in reversing the potential problem, and obtain a baseline of your normal ranges to compare with future blood test monitoring. Our blood tests are chosen specifically for disease detection, prevention and self-monitoring. Take your present health and future well-being into your own hands today!
Do I need to see my doctor to get tested?
No. Most people are now realizing that they need to take control of their own health, and direct-to-consumer Self Health Care Online allows greater participation in one's own health care. A doctor's visit is not necessary for lab tests on this site, since our lab partners will provide the prescription from their own lab doctor. You may order a blood test online on our site, without consulting with your own doctor each time you want to get a blood test. SelfHealthCareOnline.com refers its clients to the same CLIA-certified labs that physicians and hospitals use, so you can rest assured that quality care is being given. There are currently over 4000 local Patient Lab Stations nationwide in the USA. Blood testing is not available outside of the USA. Please see your medical provider outside the USA, for a prescription to get a blood test. However, Self Health Care Online strongly recommends that you share your blood test results with your licensed medical provider.
Can SelfHealthCareOnline.com save me more time and money than my current health plan’s benefits?
Yes, SelfHealthCareOnline.com is conveniently affordable to check your health condition and order blood tests anytime and anywhere, nationwide. Because it is a Pre-Paid self-health care service, SelfHealthCareOnline.com can save you from paying a large co-pay or deductible when you just need preventative health care. Save you co-pay or meet your deductible for a real medical need. Check your health and blood tests, as often as YOU like, with our low cost and affordable prices. Also, you can save time and travel money by checking your health from home or on your mobile device, or go to a number of nearby national testing lab centers, for your blood test, located in any large city closest to your home or office. We will provide you the lab order, the lab location, phone number and hours that they are open. As a result, the number of facilities available to you is very convenient for frequent blood test monitoring. If your current health plan’s medical testing benefits have a coinsurance (money out of your pocket), or has limitations on how often you can have a blood test, then SelfHealthCareOnline.com can save you time, money and your health!
How do I order my lab tests?
You can order your lab services online very easily. Simply choose your blood test and make your pre-paid purchase using a credit card. Our friendly staff will email you a list of your nearest Lab Location, a Lab Order and then your Lab Results within 24 -36 hours.
If I have Medicaid or Medicare, can I still use SelfHealthCareOnline.com?
Yes, because we offer a pre-paid, self-serve online service. Medicare often covers lab testing services, however, if Medicare limits your access to health care and declares that a lab test is not "medically necessary" or that it exceeds an annual limit (is being taken too often), you will want to order your lab tests from anywhere and anytime with Self Health Care Online. You will have to pay for your lab tests in advance, and Medicaid or Medicare will not reimburse you for the testing. Yet, by ordering your lab tests through SelfHealthCareOnline.com, all clients and seniors will have greater access to their own health care and save valuable dollars from their fixed incomes.
Who can use SelfHealthCareOnline.com?
• All children and adults can request a Self Health Check Up. Blood tests are currently available only in the USA and to clients over the age of 18 years old. There is no need to have a medical health plan in place.
•· All clients who are “frequent users” of medical testing where health insurances do not cover their testing whenever you want it. There is no need for waiting periods or preexisting condition limitations on lab testing. Order whatever you want and when you want it.
• All clients with a high deductible, premium or Health Savings Account plan.
• All clients who are in a “waiting period” with other fixed health insurances.
• All clients who have limited benefit health plan.
• All clients with a temporary medical insurance plan.
• All clients who are part-time employees.
• All clients who are Independent Contractors.
• All clients who are uninsured or underinsured.
• All clients who can’t afford to have their dependents on a group plan.
• All clients who have limited self-funded health plans, where the employer wants to save money on the company's health benefits plan.
• All clients who need repeated and/or frequent testing for the same blood test or health condition.
• All clients with an ongoing medical condition that is not covered by their current health plan.
• All clients with Small Businesses, Self-employment, Corporations, Associations and Unions.
• All clients traveling away from home, who require frequent lab tests, such vacationers, truck drivers, and others.
Can I use SelfHealthCareOnline.com if I don’t have any health insurance?
Yes! Approximately 50 million Americans have no health insurance either through their employer or as a personal plan. SelfHealthCareOnline.com works to bring down the cost of your blood test. Check your own health online and take charge of your own health.
Do I need an appointment for my blood test?
A Lab Center appointment is not required, but if desired, we will give a list of your nearest Patient Lab Center addresses and phone numbers, where you can call to make an appointment. Lab draws are available Monday-Saturday.
Should I fast before visiting a lab to have my blood tested?
No, but for more accurate results, it is recommended to fast 8-12 hours prior to your blood draw, with the exception of water.
When will I receive the results?
You can expect to receive your lab results, usually within 48-72 hours, after your blood is drawn
Are the lab results available online?
Your results will be available through our safe and secure, HIPAA protected client portal, called My Self Health Portal, usually within 72 hours.
Are the results confidential?
Absolutely! We respect your privacy and maintain all of your health data and blood test results with the highest confidentiality. You are the only one who receives the results, through your own password created Patient Health Record, unless you specifically direct us otherwise, with a signed HIPAA release. We abide by all HIPAA laws.
Will I be able to understand the test results?
Yes. Most of our blood test reports are easy to read and understand. If you require additional information or interpretation of your lab results, you will have to see a licensed medical provider for a diagnosis. You can also consult with your own physician regarding your test results.
How reliable are the results?
We use one of the leading national laboratory that is fully accredited and licensed. This is the same labs your doctor or hospital may use.
Will my doctor see the results or receive a copy?
We only deal directly and confidentially with our clients online and we only provide you the results. We do recommend that you share a copy of the results with your doctor.
What if I receive an abnormal value?
Abnormalities should be considered an early warning, but do not necessarily mean you have an illness or disease. We strongly recommend you discuss the results with your doctor or one of ours for evaluation, further testing, and diagnosis.